FAQs
Find answers to the most common questions about tuxedo and suit rentals, custom fittings, appointments, sizing, out-of-town measurements, and last-minute bookings. Our team is here to make the process simple and ensure you look and feel your best for every special occasion.
How far in advance should we book our tuxedos or suits?
Rentals: We recommend reserving your tuxedos or suits 4–5 months before your wedding or event to ensure availability of your preferred style, quality, and sizes.
Custom Suits: A custom suit typically takes 4–6 weeks, while a custom shirt takes 3–4 weeks. We recommend allowing enough time for our tailors to complete your garments to the high standard you expect.
Do we need to make an appointment?
Appointments are recommended. Please call 604-732-5868 or email vancouver@thetuxstore.com to book your appointment.
Is there anything we should bring to our appointment or store visit?
Colour swatches, photos, and any ideas or inspiration you have are always helpful.
Can we try items on, or do we select a style from a catalogue?
Yes! When the garment is available in stock, we recommend trying it on. This will give you a better understanding of the fit, quality, and style for your event.
Do you carry slim-fit tuxedos and suits?
Yes, we carry an extensive collection of slim-fit tuxedos, suits, and shirts.
Who typically pays for the tuxedo rentals?
This depends on the bride and groom’s budget. Payment arrangements should be discussed with the wedding party before making the reservation.
How can out-of-town members of our party reserve tuxedos or suits?
A measurement form is available on our website. They can print the form, take it to a reputable formalwear store or tailor to be professionally measured, and then submit the measurements through our online form.
Do you offer last-minute rentals?
Yes. Because we keep our inventory in-house, we can accommodate many last-minute rental requests.
Do you offer extended rentals?
Yes, extended rentals are available for an additional charge on top of the regular rental cost. Please contact us for more information.